Visiting an Expo in a foreign country is an exciting experience, but you may feel uneasy if you do not understand the local language. But don't worry! Osaka-Kansai Expo 2025 will have extensive multilingual support and support systems in place to welcome visitors from all over the world.

Here is a detailed introduction to the support that the Expo will provide to ensure that foreign visitors can enjoy their visit with peace of mind.

--- (Japanese only)

Multilingual support in the venue

Languages supported

Services will be provided in the following languages

• 🇬🇧 English
• 🇨🇳 Chinese (Simplified/Traditional)
• 🇰🇷 Korean
• 🇫🇷 French (*partially limited)
• 🇪🇸 Spanish (*partially limited)
• 🇯🇵 Japanese

• The scope of language support may vary by area, but English, Chinese, and Korean will be basically supported throughout the venue.

--- ** English, Chinese, and Korean** will be available throughout the entire venue.

Multilingual support for the official Expo mobile app

Official Expo 2025 App is available in multiple languages and includes the following features

• Pavilion information with interactive map
• Real-time wait time and reservation functions
• Voice guidance and AR navigation
• Language selection: English, Chinese, Korean, Japanese

The application can be downloaded from here.

• For iPhone users, Download from App Store
• For Android users, Download from Google Play

--- Download from App Store Download from Google Play

Interpretation & support system at the venue

Multilingual Staff & Volunteers

• Staff and volunteers wear badges indicating the language they speak
• Help desks will be set up throughout the venue
• Many pavilions will have subtitled or dubbed presentations

24-hour multilingual hotline

• 24-hour telephone support** in English, Chinese and Korean
  • Emergency assistance
  • Lost and found inquiries
  • Barrier-free assistance
  • Traffic information, etc.

About Multilingual Guideline

---For more information, please visit the following website

Multilingualization of signs, menus, and information guides

Multilingual signage

• Information signs at entrances, restrooms, exits, stations, etc. will be in the following languages
  • Japanese
  • English
  • Chinese Chinese
  • Korean

Food and Beverage Menus

• Multilingual menus (paper and digital) are provided in food courts and restaurants
• Allergy information and vegetarian options also available

Visitor Guide

• Paper pamphlets and PDF guides will be distributed in multiple languages.
• QR codes will be posted at the venue for immediate translation

--- QR code will be posted at the venue for immediate translation.

Accessibility & Special Needs Multilingual Support

• Wheelchair and stroller rental information
• Assistance for the hearing impaired
• Prayer space information and signage (multilingual)
• Multilingual signage in nursing rooms and children's areas

---Nursery and children's area multilingual signage

Language support in transportation and hotels

• Multilingual information boards and staff will be posted at major Osaka Metro and JR stations.
• English-speaking staff will be deployed at partner hotels near the Expo site.
• IC cards (ICOCA, etc.) are easy to use even if you do not understand Japanese

All IC cards (ICOCA, etc.) are easy to use even if you do not speak Japanese.

Advice for visitors from overseas

• Download a translation app such as Google Translate in advance (offline support is also available)
• Memorize simple Japanese phrases
• Save important addresses (hotels, etc.) in Japanese on your smartphone
• If you are in trouble, ask the venue staff for help!

--- Google Translate or other translation apps in advance (offline).

Useful links

• 🌐 Expo 2025 Official Website (English)
• 📱 Expo 2025 Mobile App
• 🚆 Osaka Metro English Guide
• ☎️ Japan Visitor Hotline (24-hour service)

--- Japan Visitor Hotline (24 hours)

Finally.

Japan is preparing to welcome visitors from all over the world. **With multilingual information and a friendly support system in place, visitors can enjoy the Osaka-Kansai Expo even if they do not speak Japanese! **

Once you are ready to travel, all you have to do is enjoy yourself. Our goal at the Expo is to provide a pleasant experience for our international visitors! 🌏🎉